If you have opted into our bespoke travel insurance policy through Travel & General then you can get in touch with them directly. You will need to read Part C (pages 11 to 13) of the Policy Wording which explains the process of making a claim. 

If you arranged your own travel insurance policy for your challenge, please refer to the policy documents provided by your Insurer.

If you require our team to talk directly with your insurance provider to offer them more information, please ask them to email us at team@chooseachallenge.com and we will get back to them within 24 hours.